Square status - United States

All Systems Operational
Payment Acceptance Operational
Money & Transfers Operational
Developer Services Operational
eCommerce Operational
Appointments Operational
Team Management Operational
Square for Restaurants Operational
Banking Operational
Account Accessibility Operational
Orders Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - Issues related to logging into the Seller Community have been resolved. Thank you for your patience while we worked to implement a fix.
May 12, 17:36 PDT
Investigating - We’ve identified an issue that may be impacting your ability to log into the Seller Community.

Our Engineering Team is actively looking to the issue, and we will provide further updates as more information becomes available.

We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles and email support, or contact us through our social channels.

If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line.

Thank you for your patience.

May 12, 16:31 PDT
May 11, 2022
Resolved - We've resolved the issue we saw earlier where the transactions were not appearing for some sellers. All services returned to full functionality and transactions are now appearing in our Point of Sale apps, Square Dashboard and KDS app for restaurants. Thanks for your patience today as we've worked to resolve this.
May 11, 05:02 PDT
Identified - We've identified the issue we're seeing with transactions not appearing for some sellers in our Point of Sale apps, Square Dashboard and KDS app for restaurants. We're currently running a process to restore this payment data for impacted Square accounts. We'll be back with another update once this process has finished and we can confirm that all data has been restored. Thanks again for your patience as we work on resolving this issue.
May 10, 20:54 PDT
Investigating - We're currently investigating an issue where some sellers are not seeing transactions appear in the transaction history on our Point of Sale apps, Square Dashboard and KDS for restaurants. Our engineering team are working on resolving the issue and we'll provide further updates as soon as we're able to. Thanks for your patience in the meantime.
May 10, 20:26 PDT
May 10, 2022
Resolved - We have identified and resolved the earlier disruption that resulted in a small number of payments being declined at point of sale. Thank you for your patience with us as we worked to resolve this issue.
May 10, 18:00 PDT
Investigating - We are currently experiencing a disruption that is resulting in a small number of payments being declined at point of sale. We recommend trying to process declined payments again. We understand how important it is never to miss a sale, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 10, 17:56 PDT
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.