Resolved -
While impacted services from today have recovered, as a result of these issues, you may see a delay in transaction visibility, and Square Card balance.
We are very sorry for the trouble that this caused today and will be posting updates on these delays as we receive them.
May 28, 16:42 PDT
Update -
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.
We want to assure you that throughout this outage, physical card payments have not been affected and have processed as normal, despite a delay in being reflected within transactions.
May 28, 13:27 PDT
Update -
We are continuing to monitor for any further issues.
May 28, 13:26 PDT
Monitoring -
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.
We want to assure you that throughout this outage, physical card payments have not been affected and have processed as normal, despite a delay in being reflected within transactions.
Thank you for being patient with us, and we’ll return with another update here shortly.
May 28, 12:06 PDT
Identified -
Our Teams have identified the cause of services impacted. We are actively working towards implementing a fix and look to provide further updates soon.
Continue to check back to issquareup.com for most up to date information. Thanks for hanging with us.
May 28, 11:41 PDT
Update -
Our Engineering team is working to identify the cause of issues regarding services through Point of Sale, Online Store, Appointments, and other related products.
We will continue to push new updates out on issquareup.com. Thank you for your continued patience.
May 28, 11:21 PDT
Update -
We are currently investigating issues regarding Payments through the POS App, Virtual Terminal, Invoicing, and other products. Our Engineering Teams are aware and will update issquareup.com as more info becomes available. Thank you for your patience.
May 28, 11:18 PDT
Investigating -
We are currently investigating issues regarding Payments through the POS App, Virtual Terminal, Invoicing, and other products. Our Engineering Teams are aware and will update issquareup.com as more info becomes available. Thank you for your patience.
May 28, 11:08 PDT
