Square status - United States

All Systems Operational
Payment Acceptance Operational
Money & Transfers Operational
Developer Services Operational
eCommerce Operational
Appointments Operational
Team Management Operational
Square Website Operational
Banking Operational
Facebook Integration Operational
Instagram Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2021

No incidents reported today.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021
Resolved - The issues causing the performance of our Item Management Systems have fully been resolved. Thanks again for your patience with us today.
Oct 23, 09:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 09:39 PDT
Identified - The issues causing the degraded performance of our Item Management Systems have been identified. Our Engineering Teams are deploying a fix, and we will continue to post updates regarding the status.
Oct 23, 09:30 PDT
Update - We are investigating issues with our Item Management systems. The Items page in Square Dashboard continues to experience intermittent loading errors. Refreshing the screen may help, but is not guaranteed at this time. Our Engineering Teams will continue to work on the issue until it is resolved.
Oct 23, 09:10 PDT
Investigating - We are currently investigating issues with our Item Management systems. Our Engineering Teams are aware and we will update issquareup.com as more info becomes available.
Oct 23, 08:42 PDT
Oct 22, 2021
Resolved - We have initiated a software update that will resolve these issues throughout the coming week.

If you do not have automatic updates enabled, you can confirm you are running the latest available version of the app by following the directions outlined here: squ.re/updateyourapp

We appreciate your continued patience while we worked on this update.
Oct 22, 03:59 PDT
Monitoring - We are currently monitoring an update our Engineering Team is releasing to affected Sellers on a percentage rollout basis to address the Performance issues with Square Terminal and Square Register.

Keep an eye on your device for a new software update eligible for download this week in your Square Register or Terminal under Settings > Hardware > General > About Terminal/Register > Software Update.

Please Note: If you do not see a software update available just yet, this means your device is not included in the current roll-out audience but should be eligible by end of this weekend.

We thank you for your continued patience as we work to resolve this issue.
Oct 18, 10:19 PDT
Update - Our team has found a fix and is currently testing it to confirm that it addresses the current performance issues with the Square Register and the Square Terminal. We will continue to post updates as they become available.
Oct 15, 13:41 PDT
Update - Our engineers continue to work on a solution for a fix surrounding Square Register and Square Terminal issues. We will provide updates as they become available.
Oct 14, 09:17 PDT
Update - Our engineer team continues to work on a fix for the issues surrounding Square Register and Square Terminal. We will be back with updates as soon as they become available.
Oct 12, 09:11 PDT
Update - We are experiencing performance issues with the Square Terminal and the Square Register. Our engineers have detected an issue on versions 5.1 and above that is causing unexpected reboots and performance delays. At this time, there are no workarounds available.

Thank you for your continued patience while our engineering team continues to work towards a fix.
Oct 8, 16:33 PDT
Update - Our Engineering Teams are actively working on resolving the current issues. We'll report back once we've implemented a fix for this issue. We appreciate your continued patience.
Oct 7, 19:51 PDT
Identified - We’re experiencing performance issues with Square Terminal and Square Register. Our engineers have detected an issue on versions 4.36 and above that is causing unexpected reboots. At this time, there are no workarounds available.

Thank you for your patience while our engineering team continues to work towards a fix.
Oct 7, 15:54 PDT
Oct 21, 2021
Resolved - It has been reported that there has been complete recovery on AMEX card acceptance. This issue has been completely resolved.
Oct 21, 12:06 PDT
Update - We're receiving reports that AMEX payments are being declined. We'll post more information as it becomes available. Thanks for your patience in the mean time.
Oct 21, 11:50 PDT
Investigating - We are currently investigating this issue and will provide updates as soon as our engineers have provided further details.
Oct 21, 11:43 PDT
Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Oct 14, 2021
Oct 13, 2021

No incidents reported.

Oct 12, 2021