Good news! Our phone service partner has resolved their ongoing issues and all phone operations are up and running as normal.
Thanks again for your patience and understanding this morning.
Nov 5, 09:25 PST
Our upstream phone service partner has provided us with an update around the issues that they're experiencing. Unfortunately Phone Support is currently unavailable, however our partners are working diligently to get this resolved.
We know how important your issues are, and we appreciate your patience thus far. We recommend visiting squareup.com/help or sellercommunity.com for answers to common questions, and we'll be back with an additional update shortly.
Nov 5, 08:26 PST
Our upstream phone service partner has notified us that they're experiencing issues that would impact phone support for some Sellers. Phone support is available in a limited capacity for a short period of time.
If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line.
Nov 5, 07:57 PST