Square status - United States

All Systems Operational
Payments   Operational
Point of Sale   Operational
Dashboard   Operational
Appointments   Operational
Cash App   Operational
Payroll   Operational
Phone Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2018

No incidents reported today.

Sep 25, 2018

No incidents reported.

Sep 24, 2018
Resolved - All phone operations are back to normal. We appreciate your patience and understanding today.
Sep 24, 14:21 PDT
Identified - Unfortunately we're experiencing higher than expected wait times on our phone lines today. Our customer success advocates are working diligently to assist our sellers over the phone.

If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.

If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line.
Sep 24, 12:00 PDT
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018
Resolved - We've resolved the issue with our case management system which was causing higher than expected wait times on our phone lines.

Thank you for bearing with us, despite this hiccup.
Sep 19, 14:24 PDT
Identified - Unfortunately we're experiencing higher than expected wait times on our phone lines, due to a technical issue with our case management system. Our engineering team is actively working to resolve.

In the meantime, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.

If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line.
Sep 19, 12:31 PDT
Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.