Good news! We’ve confirmed with our Engineering Team that the earlier issues have been resolved, and orders placed through the Square Shop should now be processed as normal. We’re sorry for any inconvenience this may have caused, and thank you for your patience as we worked through the issue.
Jul 10, 10:59 PDT
Our Engineering Team has identified the root cause of the issue, and are actively working on a solution. We’ll report back once they've implemented a resolution.
Jul 10, 10:05 PDT
We’re investigating reports of Square Shop orders being immediately rejected after the order is placed. Our Engineering Team is actively investigating the root cause.
You may experience longer wait times than normal. If you need immediate assistance, you can email our Support team at http://squ.re/contact
, or check for answers on our Support Center at squareup.com/help, or visit our Seller Community at sellercommunity.com.
Sincere apologies for the disruption - we’ll be back with another update shortly.
Jul 10, 08:57 PDT