All issues related to account deactivation have been fully resolved by our Engineering Team.
We appreciate your patience while we worked to provide a resolution
Oct 15, 11:41 PDT
We're beginning to see accounts recover from the deactivation issues experienced earlier today. We are monitoring this closely as our Engineering Team works to ensure that the fix will completely resolve the issue.
Thank you for your continued patience!
Oct 14, 16:58 PDT
Our engineers have identified the root cause and they are working diligently to launch the fix for the account deactivation issues we are seeing.
Thank you for your continued patience while we work through this.
Oct 14, 15:29 PDT
We’re investigating reports of account deactivation issues, which may impact your ability to log into your account.
Our Engineering Team is aware of this issue and working quickly to implement a fix.
Apologies for the inconvenience and we’ll be back with an update as soon as we can.
Oct 14, 13:36 PDT