Square status - United States

All Systems Operational
Payments Operational
Point of Sale Operational
Dashboard Operational
Appointments Operational
Payroll Operational
Phone Support Operational
Deposits Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019
Resolved - Square Point of Sale is now available for download through the iOS App Store.

Thank you for your patience as we worked to resolve this!
Feb 22, 09:02 PST
Identified - We’re aware the Point of Sale app is not showing up in App Store search results. You can still download the app from squareup.com/app.

We’ll be back with an update once this is resolved.
Feb 22, 07:12 PST
Investigating - We are currently looking into an issue causing the Point of Sale app to be unsearchable within the App Store for iOS devices. In the meantime, the app can still be downloaded by going to squareup.com/app.

We’re sorry for the disruption this may cause today and we’ll continue to share updates as we have them.
Feb 22, 06:44 PST
Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019
Resolved - The issues causing some Cash Card transactions to be declined this weekend have been fully resolved, and all Cash Cards are now available in-app.

Thank you for sticking with us as we worked to fix this issue, we truly appreciate your patience.
Feb 16, 22:15 PST
Update - The issues causing Friday's Cash Card declines have been resolved. Transactions are flowing as expected, and all balances should now be in sync.

We're aware that some customers are having issues viewing their Cash Card in-app, and are working on a solution. Your Cash Card will become available automatically as we fix this.

We'll be back with a final update soon. Thank you for your continued patience.
Feb 16, 06:37 PST
Monitoring - Cash Card transactions are beginning to be processed as normal, and all new payments will be successfully completed.

We're aware of some balances being out of sync, and are hard at work to correct them. Your balance will automatically be corrected as we roll out a fix.

We are very sorry for the inconvenience this has caused. Thank you for bearing with us today.
Feb 15, 19:26 PST
Update - We're still working to resolve the issue causing some customers to experience declined Cash Card transactions. Your balance will be restored to normal once this issue has been fully resolved.

We're deeply sorry for the trouble this has caused, and we truly appreciate your patience.
Feb 15, 16:34 PST
Identified - We're continuing to investigate an issue causing some Cash Card transactions to be declined. As soon as this issue has been resolved, your full balance will be restored. We'll return with another update as soon as possible.

We're very sorry for any inconvenience that this may cause.
Feb 15, 14:10 PST
Update - The root cause of this issue is still being investigated. Please do not re-attempt any failed transactions in the meantime. Any duplicate or declined transactions will be adjusted once the issue has been resolved. Thank you for your patience.
Feb 15, 13:02 PST
Investigating - We're currently experiencing an issue causing certain Cash Card transactions to be declined. We're aware of the issue, and are working hard on a fix.

If you've attempted a Cash Card transaction during this time, we ask that you wait before attempting to dispute it. We will adjust any duplicate or declined transactions as needed, as soon as possible.

Thank you for your patience as we work to solve this issue.
Feb 15, 12:19 PST
Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.