Resolved -
Instant transfers have returned to full functionality, thank you again for your patience.
If you initiated a transfer during this period and it was not successful, please reattempt it again.
May 21, 01:26 PDT
Monitoring -
Our banking partner has released a fix for the earlier disruption that resulted in some instant transfers failing. We are beginning to see impacted services return to full functionality, however, some instant transfers may still be affected.
We will let you know once this incident has been fully resolved.
May 21, 00:50 PDT
Update -
We can confirm that merchants who have an ESL Federal Credit Union bank linked are being impacted by this disruption.
We will let you know as soon as we have more updates.
Please note that once this disruption has been resolved, you will need to reinitiate your instant transfer, they will not be processed automatically. Thank you for bearing with us.
May 21, 00:32 PDT
Update -
We are currently experiencing a disruption which is resulting in some instant transfers failing to process. Our engineering team is actively working with our banking partner on a fix. Thank you for your patience with us as we work to resolve this issue
May 21, 00:09 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 21, 00:02 PDT