Identified - We've identified an issue where notes added to Open Tickets on Square Point of Sale, and Checks on Square for Restaurants appear on printed receipts for iOS users.
Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Jun 28, 19:17 PDT
Update - We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.
We appreciate your continued patience while we work to resolve this.
Jun 28, 16:22 PDT
Investigating - We are seeing reports that custom notes are printing on customers' receipts despite that option being toggled off for iOS users.
We appreciate your patience while we work to resolve this.
Jun 28, 14:30 PDT
Update - Our engineers are continuing to investigate reports of Sellers unable to access some areas of their Square Dashboard and the Square Point of Sale app, including Balance.
We will be sure to share more information as we receive updates along the way.
Jun 28, 16:53 PDT
Update - Our engineers are continuing to investigate reports of Sellers unable to access some areas of their Square Dashboard and the Square Point of Sale app, including Balance.
We will be sure to share more information as we receive updates along the way.
Jun 28, 13:28 PDT
Investigating - We are receiving reports of Sellers unable to access some areas of their Square Dashboard, including Balance. We are working with our teams to confirm & determine the potential breadth of impact.
We will be back soon with another update.
Jun 28, 12:15 PDT
Unresolved incidents: Degraded Performance: Square for Restaurants Checks & Square Point of Sale Receipts, Degraded Performance: Square Dashboard and Point of Sale.
Resolved -
The Seller Community login issues have been fully resolved. Thanks again for your patience!
Jun 22, 12:02 PDT
Investigating -
We are currently experiencing a sign in issue for our Seller Community. You may not be able to log in to the Seller Community at this time. Our upstream platform partners are aware of the issue and are working to restore services.
Jun 22, 09:39 PDT