Resolved -
The connectivity and login issues have been fully resolved.
Thank you again for sticking with us today.
Jan 20, 14:55 PST
Monitoring -
Our Engineering team has identified the root cause of the connectivity issues we were experiencing today.
In the mean time, we have fully recovered all services, and they are now running normally. Again, we're very sorry for the frustration experienced as a result of these issues. Thank you for your continued patience.
Jan 20, 13:56 PST
Update -
We’re beginning to see services recover. Thank you for being patient with us through this, and we’ll return with another update here soon.
Jan 20, 13:10 PST
Update -
We're hearing reports of some services functioning as expected. Engineering is still working to uncover the root cause of the connectivity issues happening today.
We appreciate your continued patience while our team continues to find a resolution. Stay tuned for another update shortly.
Jan 20, 12:41 PST
Update -
We're continuing to investigate connectivity issues happening with the Square Point of Sale app and Dashboard. We now know that multiple services are also being affected causing merchants not to be able to login.
Our team is working diligently towards a resolution. We'll share more updates as we receive them.
Jan 20, 12:13 PST
Investigating -
We're currently investigating connectivity issues with the Square Point of Sale app as well as the Dashboard.
We'll be back with an update as soon as we have more information. Thanks for your patience.
Jan 20, 11:51 PST
