Resolved -
We’ve confirmed the issues affecting Cash App today have been fully resolved. Our team is continuing to make progress on clearing out the backlog of attempted payments. As a reminder, please do not re-attempt any pending transactions. To confirm the status of a payment, please check the Activity section of the app or Cash.me.
Thank you so much for bearing with us today while we worked through this issue.
Apr 21, 02:04 GMT+00:00
Monitoring -
Cash App services are beginning to return to normal. A small number of customers may continue to experience delayed payments as our team works through a backlog of pending transactions. Please do not attempt to re-send any attempted payments—they will be automatically sent once we’re completely restored.
We will return with a final update once the issue is fully resolved and we’ll continue to monitor the situation overnight. We truly appreciate your continued patience today.
Apr 21, 01:39 GMT+00:00
Update -
Some Cash App customers may still be experiencing delayed payments. Again, there’s no need to retry an attempted payment. Our engineering team is working to close out this issue and we’ll be back with an update once things are resolved.
Apr 21, 00:17 GMT+00:00
Update -
Our team is continuing to work to bring Cash App back to normal. Payments may still be delayed at this time and some iOS customers might not see pending payments listed under the Activity section in the app— but we ask that customers do not retry any payment attempts. Thanks again for your patience as we work to restore service.
Apr 20, 21:11 GMT+00:00
Identified -
We’ve identified the cause of the issue with Cash App. As our team works to get things back to normal, some customers may still experience delayed payments. In the meantime, please do not resend any pending payments. Thank you again for your continued patience and we will provide an update as we have more information.
Apr 20, 19:00 GMT+00:00
Update -
We’re continuing to investigate reports of connection issues with Cash App. Some customers may experience delayed payments—there is no need to re-attempt any pending transactions at this time. We’ll continue to post updates here and thanks so much for your patience.
Apr 20, 17:35 GMT+00:00
Investigating -
We're investigating reports of connection issues related to Cash App. For now, please do not try to resend any pending payments. We'll be back with an update as soon as possible.
Apr 20, 16:44 GMT+00:00
