Square status - United States

All Systems Operational
Payment Acceptance Operational
Money & Transfers Operational
Developer Services Operational
eCommerce Operational
Appointments Operational
Customer Management Operational
Team Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2020
Resolved - The system is now stable. Thank you for hanging in there with us!
Sep 21, 03:34 PDT
Monitoring - We're beginning to see the recovery of payments acceptance and we'll continue to monitor as our Engineers work to ensure that the fix will completely resolve the issue.

Thank you for your continued patience!
Sep 21, 03:24 PDT
Update - We are actively working towards implementing a fix for Visa payments being declined and Instant Transfers. Thank you for hanging in there with us!
Sep 21, 02:52 PDT
Identified - Our Engineering team is working to identify the cause of issues regarding Visa payments being declined and Instant Transfers.

We will continue to push new updates out on issquareup.com. Thank you for your continued patience.
Sep 21, 02:33 PDT
Investigating - We're receiving reports that Visa payments are being declined. Instant Transfers are also affected.

We'll post more updates and details as they come along. Thanks for being patient with us and we're doing all we can to get everything back up and running.
Sep 21, 02:11 PDT
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - The issues we experienced today that caused Square Card balances to be delayed have been fully resolved.

Thank you very much for bearing with us.
Sep 15, 11:54 PDT
Monitoring - Good news! A fix has been implemented and Square Card balances are beginning to update.

Sorry for the disruption today. We'll continue to monitor these services and post a final update once we've confirmed that everything is fully resolved.
Sep 15, 10:55 PDT
Identified - Our Engineers have identified the issues causing Square Card balances to be delayed due to an outage with our upstream banking partner.

Please note: the Square Card balance currently reflected in your app is the available spending balance. Any transaction over the reflected balance may result in a declined payment.

We'll post more updates and details as they come along. Thanks for being patient with us and we're doing all we can to get everything back up and running.
Sep 15, 10:49 PDT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.