Square status - United States

Update - Our team is continuing to work to bring Cash App back to normal. Payments may still be delayed at this time and some iOS customers might not see pending payments listed under the Activity section in the app— but we ask that customers do not retry any payment attempts. Thanks again for your patience as we work to restore service.
Apr 20, 21:11 GMT+00:00
Identified - We’ve identified the cause of the issue with Cash App. As our team works to get things back to normal, some customers may still experience delayed payments. In the meantime, please do not resend any pending payments. Thank you again for your continued patience and we will provide an update as we have more information.
Apr 20, 19:00 GMT+00:00
Update - We’re continuing to investigate reports of connection issues with Cash App. Some customers may experience delayed payments—there is no need to re-attempt any pending transactions at this time. We’ll continue to post updates here and thanks so much for your patience.
Apr 20, 17:35 GMT+00:00
Investigating - We're investigating reports of connection issues related to Cash App. For now, please do not try to resend any pending payments. We'll be back with an update as soon as possible.
Apr 20, 16:44 GMT+00:00
Payments   Operational
Point of Sale   Operational
Dashboard   Operational
Appointments   Operational
Cash App   Degraded Performance
Payroll   Operational
Phone Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2018
Resolved - Cash Card functionality has been restored to all customers. If your card was declined earlier today, you can re-attempt your payment. We’re sorry for the hiccup.
Apr 19, 20:05 GMT+00:00
Monitoring - Some customers might have experienced issues using their Cash Cards for a brief period today. The issue has been fixed, but we’ll continue to monitor the situation and will post here with any additional information.
Apr 19, 19:08 GMT+00:00
Investigating - We're investigating reports of Cash Card payments declining. For now, please do not attempt to make payments with your Cash Card. We'll be back with an update as soon as possible.
Apr 19, 18:55 GMT+00:00
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - The issues affecting Cash App earlier today have been fully resolved. To confirm the status of a payment, please check the Activity section of the app or Cash.me.

We’re sorry for the trouble this caused today and we appreciate your patience.
Apr 13, 20:50 GMT+00:00
Monitoring - All Cash App services are performing as expected. We will continue to monitor the situation. If you notice any pending payments in the app Activity section, please do not attempt to re-send them—any delayed payments will be sent automatically.

We will post a final update when the issue is fully resolved. Thank you for your patience today.
Apr 13, 20:05 GMT+00:00
Identified - We’ve identified the cause of the issue with Cash App and our team is working to get things up and running. In the meantime, please do not re-attempt any pending transactions. We'll provide another update soon and thank you for your patience as we work to get this resolved.
Apr 13, 19:01 GMT+00:00
Investigating - We're investigating reports of connection issues related to Cash App. For now, please do not try to resend any pending payments. We'll be back with an update as soon as possible.
Apr 13, 18:26 GMT+00:00
Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.