Square status - United States

Identified - We've identified an issue where notes added to Open Tickets on Square Point of Sale, and Checks on Square for Restaurants appear on printed receipts for iOS users.

Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.

Jun 28, 19:17 PDT
Update - We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.

We appreciate your continued patience while we work to resolve this.

Jun 28, 16:22 PDT
Investigating - We are seeing reports that custom notes are printing on customers' receipts despite that option being toggled off for iOS users.

We appreciate your patience while we work to resolve this.

Jun 28, 14:30 PDT
Update - Our engineers are continuing to investigate reports of Sellers unable to access some areas of their Square Dashboard and the Square Point of Sale app, including Balance.

We will be sure to share more information as we receive updates along the way.

Jun 28, 16:53 PDT
Update - Our engineers are continuing to investigate reports of Sellers unable to access some areas of their Square Dashboard and the Square Point of Sale app, including Balance.

We will be sure to share more information as we receive updates along the way.

Jun 28, 13:28 PDT
Investigating - We are receiving reports of Sellers unable to access some areas of their Square Dashboard, including Balance. We are working with our teams to confirm & determine the potential breadth of impact.

We will be back soon with another update.

Jun 28, 12:15 PDT
Payment Acceptance Operational
Money & Transfers Operational
Developer Services Operational
eCommerce Operational
Appointments Operational
Team Management Operational
Point of Sale Degraded Performance
Square for Restaurants Degraded Performance
Dashboard Degraded Performance
Banking Operational
Account Accessibility Operational
Orders Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022

Unresolved incidents: Degraded Performance: Square for Restaurants Checks & Square Point of Sale Receipts, Degraded Performance: Square Dashboard and Point of Sale.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - All issues surrounding payment activity and affected Square Services have returned to normal and are now fully operational.

We know how disruptive payment issues are to your business, and we appreciate your patience while we rolled out a fix.

Jun 24, 13:43 PDT
Monitoring - Our team has implemented a fix to address the issues affecting Square Services. We are monitoring stability as the solution progresses.

We will continue providing updates here. Thank you for your continued patience.

Jun 24, 11:50 PDT
Identified - The issues affecting Square Services have been identified and services are working towards stabilizing.

Thank you for your patience. We will provide updates here as services begin to recover.

Jun 24, 10:48 PDT
Investigating - We’re currently investigating issues with payment acceptance on various Square Services.

We’ll be back to update as soon as we can once we receive more information from our Engineering team

Jun 24, 10:31 PDT
Jun 23, 2022

No incidents reported.

Jun 22, 2022
Resolved - The Seller Community login issues have been fully resolved. Thanks again for your patience!
Jun 22, 12:02 PDT
Investigating - We are currently experiencing a sign in issue for our Seller Community. You may not be able to log in to the Seller Community at this time. Our upstream platform partners are aware of the issue and are working to restore services.
Jun 22, 09:39 PDT
Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.