Square status - United States

Update - Our team has found a fix and is currently testing it to confirm that it addresses the current performance issues with the Square Register and the Square Terminal. We will continue to post updates as they become available.
Oct 15, 13:41 PDT
Update - Our engineers continue to work on a solution for a fix surrounding Square Register and Square Terminal issues. We will provide updates as they become available.
Oct 14, 09:17 PDT
Update - Our engineer team continues to work on a fix for the issues surrounding Square Register and Square Terminal. We will be back with updates as soon as they become available.
Oct 12, 09:11 PDT
Update - We are experiencing performance issues with the Square Terminal and the Square Register. Our engineers have detected an issue on versions 5.1 and above that is causing unexpected reboots and performance delays. At this time, there are no workarounds available.

Thank you for your continued patience while our engineering team continues to work towards a fix.
Oct 8, 16:33 PDT
Update - Our Engineering Teams are actively working on resolving the current issues. We'll report back once we've implemented a fix for this issue. We appreciate your continued patience.
Oct 7, 19:51 PDT
Identified - We’re experiencing performance issues with Square Terminal and Square Register. Our engineers have detected an issue on versions 4.36 and above that is causing unexpected reboots. At this time, there are no workarounds available.

Thank you for your patience while our engineering team continues to work towards a fix.
Oct 7, 15:54 PDT
Payment Acceptance Operational
Money & Transfers Operational
Developer Services Operational
eCommerce Operational
Appointments Operational
Team Management Operational
Square Terminal Degraded Performance
Square Register Degraded Performance
Square Website Operational
Banking Operational
Facebook Integration Operational
Instagram Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2021

No incidents reported today.

Oct 15, 2021

Unresolved incident: Performance Issues: Unexpected Reboots on Square Terminal and Square Register.

Oct 14, 2021
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Oct 7, 2021
Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021
Resolved - Integration issues related to the Facebook and Instagram outage have been resolved, and these services should be functioning as expected. Thank you for your continued patience as we waited for a resolution
Oct 4, 17:20 PDT
Update - While we continue to field reports of integrated services impacted in relation to an ongoing outage with Facebook and Instagram, our engineers are working to reduce the impact on Square Marketing. Thank you for your patience as we continue to monitor. We’ll be sure to keep you updated here as we see integrated services recover.
Oct 4, 12:55 PDT
Identified - We’re experiencing performance issues related to a Facebook and Instagram outage. You may run into trouble when creating marketing campaigns, or selling and posting via Facebook and Instagram. Our engineering team is aware of the issue and we’ll be back with updates as we have them.
Oct 4, 11:07 PDT
Oct 3, 2021

No incidents reported.

Oct 2, 2021

No incidents reported.