Square status - United States

Limited Phone Support Availability - North America
Incident Report for Square US
Resolved
Our phone operations are back up-to-speed! Thank you again for your patience as our Saint Louis colleagues weathered the storm.
Posted 4 months ago. May 21, 2019 - 16:46 PDT
Identified
Due to severe weather conditions in the Saint Louis, MO area, we are sending our Saint Louis colleagues home for their safety. As result, some sellers may experience longer wait times while calling in this afternoon.

We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles and email support, or sellercommunity.com for access to our seller forums. If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line.

Thank you for your patience and understanding as we support our employees during severe weather, and if you're in the area, please stay safe.
Posted 4 months ago. May 21, 2019 - 15:59 PDT
This incident affected: Phone Support.