Good news—the upgrade was a success! All phone operations are back online. Thank you for your patience and understanding as we worked on this important update.
Posted 4 months ago. Mar 04, 2019 - 19:20 PST
We're upgrading our phone system and, as a result, phone support will be unavailable for a brief period of time. We have a checklist in place and we're working behind the scenes to get everything set up as quickly as possible.
If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
We apologize for any disruption and we'll be back with an update as soon as our new-and-improved phone system is ready to go.