Square status - United States

Performance Issues: 2-Factor Authentication via SMS
Incident Report for Square US
Resolved
Issues related to 2-factor authentication codes are fully resolved and are being delivered as expected.

Thanks for bearing with us throughout the brief interruption.
Posted Jun 09, 2021 - 13:52 PDT
Monitoring
Our Engineering Team has implemented a fix for issues related to SMS authentication alerts. We are starting to see all text notifications deliver as expected.

We are actively monitoring this issue and will be back with another update once fully resolved.
Posted Jun 09, 2021 - 13:35 PDT
Identified
We've identified the root cause of the issue impacting the successful delivery of 2-Factor Authorization codes via SMS for Point of Sale logins.

We're continuing to work on implementing a fix and will be back with an update shortly.
Posted Jun 09, 2021 - 13:08 PDT
Investigating
We're currently fielding reports of 2-Factor Authorization codes not sending via SMS, Impacting Point of Sale logins.

Thanks for your patience while we work towards a fix.
Posted Jun 09, 2021 - 12:41 PDT
This incident affected: Point of Sale.