Square status - United States

Limited Phone Support Availability - North America
Incident Report for Square US
Everything's on the up-and-up! Sellers can get in touch with our Customer Success Team via phone as expected. We appreciate your patience today.
Posted 4 months ago. May 21, 2019 - 17:40 PDT
Unfortunately, inclement weather conditions continue to impact our team members in the Saint Louis, MO area. For this reason, some sellers may continue to experience higher than expected wait times when calling in this evening.

We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles and email support, or sellercommunity.com for access to our seller forums. If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line.

Thanks for your understanding as we support our employees during severe weather—if you're in the area, stay safe.
Posted 4 months ago. May 21, 2019 - 17:04 PDT
This incident affected: Phone Support.