Transfers delayed in EU
Resolved·Degraded performance

We recently experienced a delay in transfers for nightly settlements for August 28, 2025. Our partners have confirmed the settlements have been processed successfully and Sellers should receive their transfers soon if they have not already. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, Aug 29, 2025, 10:19 PM
(1 day ago)
·
Affected components
Transfers
Updates

Resolved

We recently experienced a delay in transfers for nightly settlements for August 28, 2025. Our partners have confirmed the settlements have been processed successfully and Sellers should receive their transfers soon if they have not already. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, Aug 29, 2025, 10:19 PM

Monitoring

Our partner has confirmed that all transfers from August 28, 2025 have been processed. Impacted Sellers are starting to receive their transfers. Some Sellers may still see a delay, depending on their bank. We appreciate your patience.

Fri, Aug 29, 2025, 07:10 PM(3 hours earlier)

Monitoring

Impacted Sellers are starting to receive their transfers from August 28, 2025. Some Sellers may still see a delay. We will provide continued updates on the timeframe for the completion of all affected transfers as they become available.

Fri, Aug 29, 2025, 02:44 PM(4 hours earlier)

Identified

We are continuing to work on a fix for the delay in Transfers for August 28, 2025. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

Fri, Aug 29, 2025, 12:44 PM(2 hours earlier)

Investigating

We are currently experiencing a disruption with Transfers. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

Fri, Aug 29, 2025, 12:36 PM