Transfers Disruption
Resolved
Degraded performance
Lasted for 2h

The disruption causing balance delays has been fully addressed by our team. Balances are now updating as expected. We thank you for your patience today.

Thu, Nov 30, 2023, 10:32 PM
•
5 months ago
•
Affected components
Transfers
Updates

Resolved

The disruption causing balance delays has been fully addressed by our team. Balances are now updating as expected. We thank you for your patience today.

Thu, Nov 30, 2023, 10:32 PM
2h earlier...

Monitoring

Our team has issued a fix to address the reports of balance delays. We’re actively monitoring along with our Engineering team as they work to get things running as expected promptly. We’ll continue providing updates with more information as they become available.

Thu, Nov 30, 2023, 08:27 PM
34m earlier...

Investigating

We’re receiving confirmed reports of delays in balance reporting. Rest assured, payment processing remains unaffected. We’re actively working with our Engineering team to get things back up and running as quickly as possible.
We’ll be back to update with more information as it comes in.

Thu, Nov 30, 2023, 07:52 PM