Multiple Services Disruption
Resolved
Degraded performance
Lasted for 1h

We have confirmed with our engineering team that the fix released to address the disruption impacting the device codes in Square for Retail and Square for Restaurants is working, and those services are working as intended. Thank you for your patience while we worked to address this.

Wed, Jan 31, 2024, 07:28 AM
•
3 months ago
•
Affected components
Dashboard
Square for Restaurants
Square for Retail
Updates

Resolved

We have confirmed with our engineering team that the fix released to address the disruption impacting the device codes in Square for Retail and Square for Restaurants is working, and those services are working as intended. Thank you for your patience while we worked to address this.

Wed, Jan 31, 2024, 07:28 AM
14m earlier...

Monitoring

We've received reports from sellers experiencing error messages while attempting to create or manage device codes in Square for Retail and Square for Restaurants. At this time, sellers are still able to create or manage device codes when using Square Point of Sale. Our team is currently investigating the issue, and we will provide you with updates as they become available. Thank you for your patience.

Wed, Jan 31, 2024, 07:13 AM

Resolved

We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, Jan 31, 2024, 07:13 AM
26m earlier...

Investigating

We've received reports from sellers experiencing error messages while attempting to create or manage device codes in Square for Retail and Square for Restaurants. At this time, sellers are still able to create or manage device codes when using Square Point of Sale. Our team is currently investigating the issue, and we will provide you with updates as they become available. Thank you for your patience.

Wed, Jan 31, 2024, 06:47 AM
22m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, Jan 31, 2024, 06:24 AM