Our team has released a fix to address the disruption affecting coursing on Square Terminal and Android mobile kit devices. Impacted seller devices will be automatically restarted, and the fix will be in place as part of app version 6.41. If your device is not automatically updated, please manually restart the device to ensure that the fix is available to you. 

To restart your Square app, simply close and relaunch the app. To restart your Square Terminal, hold the power button for three seconds and select the restart option. 

Thank you for your patience while we worked to resolve this disruption.

Sellers experiencing the disruption affecting coursing can take steps to continue using their devices. For Square Terminal and Android mobile kit devices, disabling coursing will address this disruption while our team works on releasing an upcoming update to permanently address this experience. On Square Terminal, sellers may reboot their devices by holding the power button for three seconds and selecting the Restart option in order to continue using the device. On Android mobile kit, sellers may press the back button to continue using their devices.

At this time, sellers on an iPad or Square Register may continue using the coursing feature as these devices are unaffected.

At this time, we have identified that sellers experiencing this disruption are on our latest app version 6.41, and they are using the coursing feature on Square for Restaurants on either Square Terminal or Android mobile kit devices. Disabling coursing will allow you to use the devices as expected while our team works to address this experience. Sellers may also use an iPad or Square Register as an alternative to continue using coursing as these devices are currently unaffected. Thank you for your patience and understanding.

Our team continues to work on addressing the disruption preventing Sellers using the Square Terminal from accessing certain areas of the Square for Restaurants and Square Point of Sale applications. At this time, Payment Acceptance isn’t affected and Sellers experiencing this disruption can reboot their Terminal by holding the power button for 3 seconds and selecting Restart to continue processing payments. We will continue updating here. Thank you for your continued patience.

We have received reports of a disruption affecting Sellers using the Square Terminal and the redesigned experience of our Square Point of Sale and Square for Restaurants apps preventing them from accessing different areas of the app. Sellers that experience this should hold the power button for three seconds to reboot their device. Our team is actively investigating and we will continue providing updates as they become available. Thank you for your patience.