The third-party vendor disruption affecting Messaging and Phone Support is starting to recover. At this time, support channels are starting to become available. We will continue monitoring the progress and will provide another update as information becomes available.

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

The disruption affecting our email support has been resolved. All support channels are functioning as normal. Thank you for your patience as we worked to resolve this.

Our team has resolved the issue affecting Square Register and Terminal devices failing to update. Thank you for your patience while we worked to fix this.