Square status - United States

Performance Issues: Team Passcodes
Incident Report for Square US
Resolved
Issues related to Team Passcodes automatically enabling on the Square Register and v5.52 of the Android Square Point of Sale app will continue to appear until software updates are released.

Please expect all issues related to Team Passcodes to be fully resolved on December 1st, 2020 for the Android Square Point of Sale app after the software update rollout (v5.53) is completed.

The rollout for the Square Register update (v4.21 / v4.22) to resolve this issue will be completed on December 15th, 2020.

We really appreciate your patience with us while we work through this issue. Apologies for any inconvenience this has caused for you and your business.
Posted Nov 23, 2020 - 14:24 PST
Identified
We’ve identified an internal error that may be automatically enabling the use of Team Passcodes on the Square Register and the latest Android version of the Square Point of Sale app (v5.52).

Our Engineers are aware of this issue and are working to implement a fix. Thank you for your patience and we’ll be back with an update as soon as we have one.
Posted Nov 21, 2020 - 17:24 PST
This incident affected: Team Management, Point of Sale, and Square Register.