Square status - United States

Performance Issues: Transactions
Incident Report for Square US
Resolved
We've resolved the issue we saw earlier where the transactions were not appearing for some sellers. All services returned to full functionality and transactions are now appearing in our Point of Sale apps, Square Dashboard and KDS app for restaurants. Thanks for your patience today as we've worked to resolve this.
Posted May 11, 2022 - 05:02 PDT
Identified
We've identified the issue we're seeing with transactions not appearing for some sellers in our Point of Sale apps, Square Dashboard and KDS app for restaurants. We're currently running a process to restore this payment data for impacted Square accounts. We'll be back with another update once this process has finished and we can confirm that all data has been restored. Thanks again for your patience as we work on resolving this issue.
Posted May 10, 2022 - 20:54 PDT
Investigating
We're currently investigating an issue where some sellers are not seeing transactions appear in the transaction history on our Point of Sale apps, Square Dashboard and KDS for restaurants. Our engineering team are working on resolving the issue and we'll provide further updates as soon as we're able to. Thanks for your patience in the meantime.
Posted May 10, 2022 - 20:26 PDT
This incident affected: Payment Acceptance.