Please note that Anzac Day is a public/bank holiday, as a result your upcoming balance transfers from Thursday will be delayed until Monday. We appreciate your patience during this time.

The disruption preventing a small number of buyers from subscribing to Square Marketing has now been resolved. Buyers should now be able to subscribe without any further issues. Thank you for your patience while we worked to address this.

The disruption preventing some Sellers from running their Payroll has been resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

We recently experienced a disruption that impacted the ability for some Square services to successfully send SMS Messages. This issue has been resolved. Thank you for your patience as we worked to restore service.

Transfers delayed due to the Good Friday and Easter Monday public/bank holidays have now been sent. Sellers should see transfers from Thursday through Monday reflected in their linked bank accounts. Transfer schedules have resumed as usual. Thank you for your patience and understanding during the holiday period.

Instant Transfers are successfully processing once again. Sellers who previously saw failed Instant Transfers are now able to process these transfers. Thank you for your patience with us as we worked to resolve this issue.

We have released a fix for the disruption that was causing Square apps to crash on 7th Gen iPads, also known as iPad 2019, after updating to iOS 18.4.1. For this fix, we recommend that you update your Square apps to 6.67.1. At this time, Square Appointments version 6.67.1 is still in the process of uploading, but once it is available, we recommend updating to that version. If you are using Square Appointments and have not updated your device to 18.4.1, we recommend waiting to do that until the app version 6.67.1 is available. Thank you for your patience with our team.

We have released a fix for the earlier disruption impacting some Square online services. Square Online services are now working as expected.

We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

After monitoring the fix that was released, we can confirm that the disruption impacting Square Online has been resolved. Thank you for your patience today.

The issue with Square apps crashing on some devices running iOS 18.4 has been resolved with the latest version of Square Apps available in the App Store.

Please update your Square apps to the latest version before updating your device to iOS 18.4, to ensure uninterrupted use of Square. 

We can confirm that the previously released fix addressing the issue affecting Payment Links has been successful, and we've seen no further issues since our last update. We appreciate your patience as we worked to resolve this issue.

We have released a fix for the previous issue impacting some Transactions, Refunds and KDS data delays, and services have been in a state of full functionality for the last hour. We recommend Sellers re-attempt any failed transactions and refunds. Our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.